JeetBuzz Privacy Policy — How We Handle Your Information

1 Introduction

This Privacy Policy explains how JeetBuzz collects, uses, stores and protects personal information provided by users of the JeetBuzz platform — including the website, mobile browser version and the JeetBuzz app. It applies to all players registered with JeetBuzz in Pakistan and covers all platform activities including Casino, Live Casino, Slots and Sports Betting.

By creating a JeetBuzz account, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of this policy, please do not register or continue using the platform. Your continued use of JeetBuzz after any policy update constitutes acceptance of the revised version.

JeetBuzz is committed to handling your personal information responsibly. This policy is written in plain language so you can clearly understand what data is collected and why — rather than leaving you to decode legal language that does not actually tell you anything useful.

2 Information We Collect

JeetBuzz collects personal information in three main ways: information you provide directly, information generated by your use of the platform, and information from third-party service providers involved in payment processing and identity verification.

2.1 Information You Provide

• Registration details: Full name, date of birth, email address, mobile number and preferred username.
• Identity verification documents: National ID card (CNIC), passport or other government-issued documents when requested for account verification.
• Payment information: Details entered when making a deposit or withdrawal, including JazzCash account details, Easypaisa number, Raast ID, bank account information or card details.
• Support communications: Any messages, queries or complaints you send to the JeetBuzz support team.
• Responsible gaming information: Deposit limits, session limits or self-exclusion preferences you set through account settings.

2.2 Information Generated by Platform Use

• Betting and gaming activity: Games played, bets placed, amounts wagered, winnings, bonuses claimed and session history.
• Device and technical data: IP address, device type, browser type, operating system and screen resolution.
• Session data: Login timestamps, pages visited, time spent on different sections of the platform and navigation patterns.
• Location data: Approximate geographic location derived from your IP address, used for access control and fraud prevention.

2.3 Information from Third Parties

Where JeetBuzz uses third-party identity verification services or payment processors, those providers may share data with JeetBuzz necessary to complete verification or process a transaction. JeetBuzz does not control how those providers collect data on their own platforms — that is governed by their respective privacy policies.

3 How We Use Your Data

JeetBuzz uses the personal information collected for the following purposes:

JeetBuzz does not use your personal information for automated decision-making that produces legal or similarly significant effects on you without human review. Where automated systems flag an account for review, a member of the JeetBuzz team will assess the situation before any action is taken.

4 Payment Data

All transactions on JeetBuzz are processed in PKR. The platform supports JazzCash, Easypaisa, Raast, bank transfers, debit and credit cards, and mobile wallets. Payment data submitted during deposit or withdrawal is processed through secure third-party payment gateways.

JeetBuzz does not store full card numbers, CVV codes or complete mobile wallet PINs on its own servers. Payment credentials are tokenised and processed by the relevant payment provider. JeetBuzz retains only the information necessary to verify a transaction and match it to your account — such as the last four digits of a card, a partial mobile number or a transaction reference.

All payment methods must be registered in the name of the account holder. JeetBuzz does not accept payments from third-party accounts and will return funds received from unverified payment sources pending investigation.

5 Cookies & Tracking

JeetBuzz uses cookies and similar tracking technologies to ensure the platform functions correctly, to remember your session and preferences, and to analyse how the platform is used so that it can be improved over time.

5.1 Types of Cookies Used

• Essential cookies: Required for the platform to function. These include session cookies that keep you logged in while you navigate between pages. Disabling these will prevent you from using the platform.
• Functional cookies: Remember your preferences such as language settings, preferred game categories and display options.
• Analytics cookies: Collect anonymised data about how users navigate the platform — which sections are visited most, where users drop off and how long sessions last. This data is used in aggregate and does not identify individual users.
• Security cookies: Help detect and prevent fraudulent activity, including bot traffic and account takeover attempts.

5.2 Managing Cookies

You can manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking essential cookies will prevent you from logging in to or using the JeetBuzz platform. Blocking analytics cookies will not affect platform functionality but will mean your session data is not used in platform improvement analysis.

6 Sharing Your Information

JeetBuzz does not sell or rent your personal data to third parties. Your information is shared only in the following circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank or card processors receive the data necessary to complete your deposit or withdrawal transaction.
• Identity verification providers: Third-party KYC services may receive your identity documents and personal details to complete account verification.
• Game software providers: Casino, Slots and Live Casino game providers receive a session token and account identifier to initialise games. They do not receive your full personal profile.
• Analytics and platform tools: Aggregated, anonymised usage data may be shared with analytics platforms. Individual personal data is not passed to these tools.
• Legal and regulatory bodies: Where required by applicable law or in response to a valid legal request, JeetBuzz may disclose account and transaction data to the relevant authority.
• Fraud prevention networks: In cases of suspected fraud, relevant data may be shared with fraud prevention services to protect the platform and other players.

All third parties who receive personal data from JeetBuzz are required to handle that data securely and to use it only for the purpose for which it was shared.

7 Data Retention

JeetBuzz retains personal data for as long as your account is active and for a period after account closure as required to meet legal obligations, resolve disputes and enforce platform agreements. The general retention periods are:

• Account and identity data: Retained for the lifetime of the account and for a minimum period after closure as required for compliance purposes.
• Transaction records: Retained for a minimum of five years following the transaction date to satisfy financial record-keeping requirements.
• Support communications: Retained for up to three years after the last interaction, unless the matter involves an ongoing dispute.
• Analytics data: Aggregated and anonymised analytics data may be retained indefinitely as it cannot be linked to individual users.

When data is no longer required and the retention period has elapsed, it is securely deleted or anonymised. You may request early deletion of certain data by contacting support — subject to any legal obligations that require the data to be retained.

8 Your Rights

As a JeetBuzz account holder, you have the following rights in relation to your personal data:

• Right to access: You can request a copy of the personal data JeetBuzz holds about you.
• Right to correction: If any of your personal data is inaccurate or out of date, you can request that it be corrected.
• Right to deletion: You can request that your personal data be deleted, subject to any legal or compliance obligations that require it to be retained.
• Right to restrict processing: In certain circumstances you can ask JeetBuzz to limit how your data is used while a concern is being investigated.
• Right to withdraw consent: Where data processing is based on your consent, you can withdraw that consent at any time. This will not affect the lawfulness of processing carried out before withdrawal.
• Right to opt out of marketing: You can opt out of marketing emails and platform notifications at any time through account settings.

To exercise any of these rights, contact the JeetBuzz support team. Requests will be reviewed and responded to within a reasonable timeframe. Identity verification may be required before any data access or deletion request is fulfilled to ensure the request is made by the legitimate account holder.

9 Security Measures

JeetBuzz implements technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the JeetBuzz platform.
• Secure storage of account credentials using one-way hashing — JeetBuzz staff cannot view your password.
• Access controls that limit which team members can view personal account data, based on their role and need.
• Regular security reviews of platform infrastructure and third-party integrations.
• Fraud monitoring systems that flag unusual account activity for human review.
• Two-factor authentication options available to players who wish to add an extra layer of account security.

No system is completely immune to security risks. In the unlikely event of a data breach that affects your personal information, JeetBuzz will notify affected users as promptly as possible and take steps to contain and investigate the incident.

10 Children & Minors

JeetBuzz is strictly an 18+ platform. The collection of personal data from individuals under the age of 18 is not permitted and JeetBuzz does not knowingly register or maintain accounts for minors. Age verification is carried out during the account registration process and may be requested again at any point.

If JeetBuzz discovers that personal data has been collected from a person under 18, that account will be suspended immediately, any deposits will be returned to the original payment source where technically feasible, and the associated data will be deleted.

If you believe a minor has registered on JeetBuzz, please contact the support team immediately so the matter can be investigated and resolved promptly.

11 Third-Party Links

The JeetBuzz platform may reference or link to third-party services — such as payment providers or game software partners — that operate under their own privacy policies. JeetBuzz is not responsible for the privacy practices of those third parties and cannot control how they collect or use your data on their own platforms.

When you interact with a third-party payment provider such as JazzCash or Easypaisa to complete a transaction, you are also subject to that provider's own terms and privacy policy. JeetBuzz recommends reviewing those policies independently.

12 Policy Changes

JeetBuzz may update this Privacy Policy from time to time to reflect changes in platform operations, legal requirements or data handling practices. When material changes are made, registered players will be notified through the platform or via the email address associated with their account.

The "Last updated" date shown at the top of this page is revised each time the policy is changed. We encourage you to review this page periodically to stay informed about how your data is handled. Continued use of JeetBuzz following notification of changes constitutes acceptance of the updated policy.

For related information on your rights and responsibilities as a JeetBuzz player, please also review the Terms and Conditions and Responsible Gaming pages.

13 Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, the JeetBuzz support team is available to help.

You can reach the support team through the live chat feature on the JeetBuzz platform, available after logging in to your account. You can also raise a support ticket through the Help section of the platform. Contact details including the support email are available in your account dashboard.